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MTG Imports News Announcement:


MTG Imports is proud to announce that we will be acheiving ISO 9001:2010 certification in 2010.

ISO 9001:2010 was developed as an international standard to confirm that companies have established and maintained a uniform quality management system to better meet the needs of their customers. The standard covers design, development, production and service, and can be used by any business in any industry.

ISO 9001 provides companies with the management tools to improve their business performance, such as defining policy and objectives, monitoring and measuring processes and product characteristics, specifying corrective and preventive actions and encouraging continuous improvement.

International experience has shown that significant business benefits are accrued by companies that comply with this standard, including the following.

  • Complete customer satisfaction.
  • Efficiency and productivity (minimizing defect costs and optimizing process sequences).
  • Minimization of risks in product liability.
  • Reduced inspection and testing costs.
  • Reduced costs through the minimization of communication and manufacturing errors.
  • Consistency of service or product performance.
  • Increased motivation of employees due to fewer errors and complaints.
  • Transparency through clearly defined processes.
  • Continuous process and structural improvements.
  • Identification and minimization of weaknesses.
  • The securing of a competitive edge with an internationally recognized certificate.


The ISO 9001:2010 standard

The ISO 9001:2008 standard focuses on system processes, as opposed to elemental areas. The twenty elements of the now obsolete ISO 9001:1994 have been restructured into four major areas, or clauses, of ISO 9001:2010. This restructuring was carried out to provide a better and more logical sequencing of the requirements of the standard, and is intended to make the documentation easier to use. The standard is now divided into the following areas:

  • Management Responsibility
  • Resource Management
  • Product Realization
  • Measurement, Analysis and Improvement

Together, these areas define what companies should consistently do to provide products that meet customer and statutory or regulatory requirements, and highlight areas that companies should seek to enhance customer satisfaction by improving their quality management system.